Our client wanted us to design a tool to enable employees to issue guest passes to their retail stores. The existing system forced employees to log into a web site from their desktop computers, which isn’t really the ideal medium for this workflow.
We designed a solution that eliminated the complexity of the underlying system and focused on the single use case that employees dealt with most often – a friend calling and asking for a pass to the store because they were going to be in town for the weekend, or a client who wanted to check out the store. We designed the tool for iOS but it could be easily re-tooled for another platform.
Interaction Design, Visual Design